COMMON GROUND Website and copy fixes for small businesses
For small businesses · Canada & US

Find out what a first-time visitor sees on your website.

You know your business too well to see your website the way a stranger does. Through a first-time visitor's eyes, you see what they meet on your site, any fixes it needs, and your homepage redrawn with them in place.

Show me my site through a stranger's eyes Just share your website and email address.
Free audit in your inbox within 3 days.

Visitors don't tell you why they left. They just leave.

Some of them came ready to buy. Before anyone gets in touch, they're quietly asking four questions. Any one they can't answer quickly is a reason to go.

  1. 1What is this, and is it for someone like me?
  2. 2Is everything here current?
  3. 3Can I reach the right person?
  4. 4What will someone see when I send them the link?

See the roadblocks a stranger hit on five real sites, and the fix for each.

The featured site shows the page on the day it was checked, next to the concept with the fix in place. Tap any site to walk through every fix.

Featured · a real audit, names changed

“What is this, and is it for a company like mine?”

Business-to-business services · an AI training firm

The company name fills the whole first screen. What the firm does, and who it’s for, starts about 850px further down.

Fix: the firm’s own line comes first, with one button that says what a buyer gets.

Today · first screen, Oct 19, 2026Today: the firm’s name in huge letters fills the first screen above resource tiles
Concept · first screenConcept: the headline AI your teams keep using, a line on what they do, and one button
4 roadblocks found on the homepageNames and figures changed; the roadblocks are realConcept, not results yet

Four more sites. Tap one to see every fix.

  • CopywritingJust the copywritingThree pages written for one reader with one worry.See the writing ↓

None of these show up from the admin side. These are findings, not results yet.

Your site has its own version of these questions. From the inside, it's hard to tell which ones it answers.

Show me my site through a stranger's eyes Just share your website and email address.
Free audit in your inbox within 3 days.

Free, and anything it finds is yours to keep.

There's nothing to sign and no call. If you like what you see, your audit includes the timeline and price to have it done. If not, keep anything it finds and make the changes yourself.

What you'll know when your audit arrives

Where a first-time visitor might stop on your site

A visitor named for your business walks your site and the concept, question by question. Every finding is one I saw on your live site, with the date I checked.

Your homepage redrawn, before you spend anything

A concept in your own colours, type and voice, with the words and order changed so visitors see what they get first.

No time lost working out what to change

Any fix is spelled out, in order. The ones you can make yourself are marked.

A real person, three steps, and you decide at the end.

I'm Yousef Abdelsalam, based in Halton, Ontario. I check every finding on your live site myself.

  1. Send your website in about a minute.

  2. Get your free audit and homepage concept within 3 days.

  3. Decide: get any fixes made, or make them yourself.

See your site the way your next customer will.

Tell me where your website lives.

Prefer to email directly? Write to hello@connectionbeforedirection.com with your website address.

Two steps: pressing the button writes the email for you, then you press send in your email app.

Free audit in your inbox within 3 days.

Your details are used only for your audit and any reply about it. Ask me anytime and I'll delete them.

Writing samples · Spec work

Copy that tells the reader what they get before it tells them what it is.

Three pages written for real business-software companies from their public material, each for one reader with one worry.

For a fraud lead · rewrite of Feedzai’s packaged fraud and AML page

Before: Introducing Feedzai Solutions - Packaged Fraud and AML Offerings

After: Banks have used Feedzai to catch more fraud with fewer false alarms.

The page’s only proof, two bank results, moved from below the logos to the top.

For a CFO weighing close software · HighRadius use case

A faster close only helps if the auditor still signs off.

Opens on the CFO’s real fear, audit findings, and ends with five questions that show whether a vendor sells control or just speed.

For a CIO pushing back · Glean objection sheet

Answer a CIO’s pushback with what is documented, and say what isn’t.

Each answer ends with what to confirm before saying it, so none promises more than the vendor has published.

Self-initiated samples written from public pages read October 19, 2026. Not affiliated with or approved by these companies. Every figure is the company’s own.